This site is operated by W3lcome and has been created to provide information about the company and the services we provide through the web, mobile applications, and related services. This Privacy Policy sets forth W3lcome’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from users of the Services.

The Services are designed to permit business customers and their visitors to complete a sign-in or registration process electronically using companion applications.

W3lcome is fully committed to respecting the privacy of the individuals with whom we interact. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. By your use of the website, you confirm that you have read and understood this Privacy Policy. 


Data Responsibility

W3lcome to the web site (the “Site”) of W3lcome. (“W3lcome”, “we”, “us” and/or “our”) is the data controller for the processing of your personal data via the website. If and only if you are the direct user of our services or visitor of our website.

If you’re a user of ‘Visitor Registration System’ or a visitor of one of our customers, our customer will be the ‘data controller’ and W3lcome will be fully supporting our customer’s ‘data processor’. In such case, our customer is the one assuming responsibility for the processing of your personal data through our services.


Information We Collect

When ordering or registering on our site, as appropriate, we collect the personal data that you submit to our website, depending on your qualification (visitor of website/user of services/visitor). 

We collect information such as your name, email address, phone number, language preference, geographical location, IP address, and financial information (solely upon the purchase of a subscription via credit card). Upon creation of a new company into your profile we collect the company’s name and location country. Optional information can be collected such as gender and full address.

Be aware of the following situations:

  • Using the customer messaging platform (website chat room) on the website;

  • Registering for the free trial through W3lcome registration;

  • To the use of any other functionalities offered on our website;

  • Communication of any kind with W3lcome representatives via phone or email.


How Do We Use Your Information?

We want to offer the best personalized experience when visiting our website and using our applications. We also used non identifiable data to improve the content and functionality of the Site and Services and better understand our users needs.

W3lcome provides visitor registration services to its customers. In connection with those services, our customers may electronically submit to us data or information they possess about their visitors for hosting and processing purposes in connection with the services. W3lcome process the data, but the visitor information is completely encrypted in between our business customer and W3lcome. We have no access to the visitors real information. Unless the visitors accept such usage thought our mobile application (W3lcome ID)

Visitors should note that by using the services, you may have the option to grant access or otherwise share your Personal Data with our business customer in an automated manner within the check-in process. The visitor data is governed by the terms of such business customer’s privacy policy or other agreements which you may in place.

Purposes for collecting data:

  • To improve the proper technical functioning of our applications;

  • To provide you access to the application in a secure manner;

  • To follow up on the sales process

  • To contact you if you have requested to be contacted

  • To handle any complaints


For How Long The Data Is Retained?

Except as otherwise permitted or required by applicable law or regulatory requirements, we will retain personal data only for as long as it believes is necessary to fulfill the purposes for which the personal data was collected (including, for the purpose of providing services to you, meeting any legal, accounting or other reporting requirements or obligations).

If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us and we will proceed accordingly.


What Are Your rights In Relation To Your Personal Data?

Pursuant to the GDPR, each individual have the following rights over their own data:

the right to access;
the right to rectify and correct ;
the right to erase;
the right to restrict the processing;
the right to data portability;



We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Do we use ‘cookies’?

We use cookies to capture some pieces of information that our computers give to your browser when you access W3lcome site. Our cookies help provide additional functionality to the Services and help us analyze usage of the Services more accurately. We will not collect your Personal Data except with your permission. Refusing the usage of cookies will not decrease your experience with W3lcome.


Your Choices

You can visit the Site without providing any Personal Data. Which might infer into not be able to use certain features of the Site or the Services.


Under 13

W3lcome does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data. We encourage parents to monitor the children’s internet usage.



By using our website, we assume that you have read and understood the information about the collection, use and processing of your personal data.

We reserve the right to add to or amend this Privacy Policy at our sole discretion, without prior notice to you.



If you have any questions or comments about our Privacy Policy please contact us on